OIG: Nursing Home Complaints Increased in 2018

OIG has published an interactive map that displays details on nursing home complaint trends in 2018. 6,540 high-priority grievances that were not investigated within the required 10-day period, which equals a 23% increase. Although the number of high-priority complaints increased, the number of immediate jeopardy complaints decreased for 2018.

Click here to view the complete data set from OIG. The results of OIG’s investigation will be in a future report, which will examine whether states that fell short in timely investigation of the most serious nursing home complaints in 2015 have since improved. Additionally, it will provide insights on states’ nursing home complaint and investigation trends between 2016 and 2018. It is possible that OIG will recommend new regulations and enforcement actions for nursing homes, who are already reeling from PDPM.

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